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Frequently Asked Questions
Quick answers to the questions that come up most often before scheduling a first session.
Do you accept insurance?
Bentley Counseling is a private-pay practice and does not bill insurance directly. This keeps treatment decisions between you and me — with no mental health diagnosis on your permanent record, no session limits set by an insurance company, and full confidentiality. A superbill can be provided for out-of-network reimbursement if your plan offers it.
What forms of payment do you accept?
Major credit cards, HSA cards, and FSA cards are accepted. Payment is processed at the time of each session.
How much do sessions cost?
Sessions are $135 for a 45-50 minute session. Reduced-fee sliding scale spots may be available depending on need and availability. If that applies to you, ask during your consultation.
Do you offer a free consultation?
Yes — a free 15-minute phone consultation is available before scheduling a first session. It’s an opportunity to briefly talk through what’s bringing you in, ask any questions you may have, and get a feel for what therapy with me might be like.
Do you offer in-person or virtual sessions?
Both. In-person sessions are available at my East Dallas and McKinney offices. Secure virtual sessions are available for anyone located anywhere in Texas. Many clients do a mix of both depending on their week or what feels right for the work we're doing.
Where are your offices located?
Dallas Office: 12740 Hillcrest Rd, Suite 210 Dallas, TX 75230 between the Dallas North Tollway and Highway 75, next to Watermark Church.
McKinney Office: 6401 Eldorado Pkwy, Suite 304, McKinney, TX 75070. At the corner of Eldorado Parkway and Ridge Road in the Caddo Building, directly behind CVS.
Can't make it to the office? I also see clients throughout the state of Texas via secure, HIPAA-compliant video calls.